Effective January 1, 2018
What information does Progressive IT obtain and how do we use customer information?
General practices – gathering
General practices – use
Routine business use of personal information. We use information that we obtain from customers or generate while providing our services to help find employment for our customers. We do not resell customer information.
When you visit a Progressive IT website
Online Privacy Protection for Children. Obtaining information from children under 13. Unless otherwise indicated, our websites are intended for general audiences and not directed to children. We do not knowingly collect personal information from children under 13. If we become aware that we have unknowingly collected personal information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database.
Note that other providers’ web pages are accessible through links on many of our websites, and those providers may have different practices on collecting and using information from children under 13. If you are concerned about those sites, please review them and their privacy policies.
When we advertise on others’ websites
Does Progressive IT share customer information?
Sharing information within Progressive IT. Progressive IT shares information among employees as permitted by law or with your consent. You benefit when we better understand your interests and needs. And knowing more about how our customers and sharing that information among our employees helps us improve the services we provide and our customer service. It also lets us personalize our interactions with you, including your online experience.
Sharing information with companies who support our services. We share customer information as needed with companies that help us market, sell, provide, plan, and otherwise support our services. Often when these companies act on our behalf, they refer to themselves as “Progressive IT.” We require these companies to use our information only for the purposes we specify and to keep it safe and confidential. Providing information when lawfully permitted and necessary. Like other businesses, we may share information: (1) to comply with laws or to respond to lawful demands such as subpoenas or court orders; (2) to assert or defend our legal rights or the rights of our employees, agents, contractors, or customers; (3) to investigate and protect against fraud, harassment, threats to our network, or other types of unlawful activity involving us, other providers we do business with, or our customers; (4) to protect our property, including our networks, or the property or networks of others; or (5) as otherwise permitted by law. Sharing information when merging, selling or transferring part of our business, or acquiring another business. If we decide to merge, sell or transfer a part of our business to or with another company, or to acquire part or all of another company, customer information may be shared or transferred as part of the decision process or as a result of the sale.
Sharing of customer information with third parties for their use Subject to the exceptions described below, we share customer information with third parties for their own use only where the law requires it or customers have consented to it. For the most part, federal law covers the release of information in these circumstances. From time to time we may contact you on behalf of an external business partner about a particular offering that may be of interest to you. In those cases, your personal information is not transferred to the third party. We do not share any customer information with third party marketers offering products and services. Sharing of Information with Affiliates: We may share certain information, as permitted by law, with our affiliated companies. By sharing information about your accounts and relationships with our affiliates, we can improve your experience with our organization and serve you more efficiently.
Disclosure of information through links from Progressive IT website
Our websites contain links to websites of other businesses. We are not responsible for information those sites collect. If you are concerned about the information collected by these other sites, please review their privacy policies.
Sharing of customer information with the government
Responding to lawful process. We may provide customer information to the government in response to a subpoena, warrant or court order. Among the information we might be asked to provide are a customer’s name, address, telephone number, and email address. We do not provide notice to our customers of law enforcement demands for information. But our usual policy is to provide notice and the opportunity to object when we receive requests related to civil lawsuits whether from the government or private parties.
Voluntary release of information in an emergency. We may provide customer information to the government if we believe in good faith that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure without delay.
Other voluntary releases of information. Under certain conditions, we voluntarily share information with governmental agencies:
If we encounter situations where we think our customers or others that we might be in contact with are violating the law, we may contact law enforcement and provide them with the information that led to our belief.
What choices do our customers have about information we obtain and how we use it?
How does Progressive IT secure customer information?
Restricted access to information. Only Progressive IT employees, agents, service providers and other businesses we work and share information with and who have a legitimate business purpose are authorized to access customer information. This access is strictly defined (often involving password-controlled access and other security controls) and subject to policies and contracts requiring confidential treatment of the information.
Securing sensitive information. We use secure technologies to transfer sensitive information and comply with a variety of industry standards, and federal and state laws regarding the protection of customer information.
Employee and vendor training. We require employees to protect customers’ information. We train our employees on those policies when they are hired, and we update that training periodically. When necessary, we train vendors on our policies as well.
Although we have security measures in place to protect against the access, misuse and disclosure of information under our control we cannot guarantee that your information will never be disclosed in a manner inconsistent with our policies and practices or that our safeguards will prohibit all attempts to defeat these measures. If you think information about you or others has been disclosed without proper authorization, please contact us at Privacy@ProgressiveIT.com, or write us at:
PROGRESSIVE IT LEGAL
5220 SPRING VALLEY RD., SUITE 600
DALLAS TX 75254
If you have questions about this policy, our practices, concerns about your personal information, or require assistance in managing your choices, please email us at Privacy@ProgressiveIT.com, or write us at:
PROGRESSIVE IT LEGAL
5220 SPRING VALLEY RD., SUITE 600
DALLAS TX 75254